FAQs

1. Where do you ship?

We currently ship only within the United States.

2. How long does shipping take?

Orders are processed within 1–3 business days. Delivery typically takes 7–15 business days, depending on your location and product availability.

3. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

4. What is your return policy?

You can request a return within 14 days of receiving your order. Items must be unused and in their original packaging. Contact us at patowarillc@gmail.com to initiate a return.

5. How do I contact customer support?

For any questions or concerns, email us at patowarillc@gmail.com. We aim to respond within 24–48 hours.

6. Are your products guaranteed?

We carefully select all our products to ensure quality. If you receive a damaged or defective item, please contact us immediately at patowarillc@gmail.com so we can resolve the issue.

7. Can I change or cancel my order?

Orders can only be changed or canceled before they are processed and shipped. Please contact us as soon as possible if you need to make changes.

8. Do you offer international shipping?

Currently, we do not ship internationally. Shipping is limited to the United States only.